Reviews

Could not ask for better service. Just great

This company is the best. Randy has been so helpful and the guys who installed our unit were so nice they cleaned up and was gone in just few hours . If you need work done please call them they are the best.

Highly recommend Randy and the guys! Called Randy on Tuesday with AC problems, he came out the same day to diagnose the issue. Ended up needing a new unit. Randy gave us the best price on a new AC/Furnace, and was able to install the unit first thing on Thursday morning. The Carrier unit is running great and is much more efficient than our old unit. Could not have asked for better service.

Quality heating and cooling was amazing and helped us out in this heat wave, customer service and communication was spot on and I felt like I had all the information that I needed for this big purchase. I received updates every step of the way from financing the purchase to when everything was ordered and ready to install. I will recommend them to anyone I meet! Thank you!

Highly recommend Quality Heating and Cooling for anyone looking to replace their air conditioner and/or furnace. Several months ago, we replaced our 18 year old air conditioner and furnace with a new Carrier system from Quality Heating and Cooling of Indianapolis. They listened to our needs and explained the options that would best meet those needs. They even showed us how get the most for our investment and take advantage of government incentives. The staff, from sales to installation, were skilled and professional. The job was done on time and at the quoted price. We are very happy with our new air conditioner and furnace system. It also included a digital control unit that allows up to monitor and make changes from the phone app.

Randy and crew did a great job. Very pleased with the new system.

Exactly the service experience I was hoping for. Thanks.

Scheduling was excellent and was able to provide me with options for repairs and future work. Would Highly recommend.

We had a wonderful experience with Randy and his crew. They were kind, respectful and made sure everything was left cleaned up and in perfect working order. We would definitely recommend Quality Heating &Cooling.

These guys are the best. Texted before they showed up and let me know they were on the way. Very professional, did a very good job very good workmanship worked well with with each other two guys inside two guys outside very talented. Went over the digital thermostat with me when they were done tested the unit all good cleaned up their mess top notch.!!

Randy and his team did an excellent job! We are very happy with the install of our new HVAC and the customer follow up provided afterwards. Will definitely recommend to friends and family.

Incredibly efficient team! Took time to communicate and explain clearly everything that was happening the whole way through. Overall excellent service!

Randy and his team are amazing! I have worked with him both professionally, as a realtor, and personally at my own house. In this particular instance, we woke up on one of the coldest days of this winter to find that our HVAC had finally bit the dust. I called Randy as soon as we woke up and he was to us within an hour. He was able to quickly diagnose the problem and got his team into action. They were able to fully replace the unit that afternoon. He was very communicative and talked us through everything. He truly saved us because it was freezing and was supposed to get colder the next day. He even came the following day to make sure everything was in working order. We are so thankful for Randy and his hard work!

My furnace died around 8 pm on a Monday night during 0 degree weather. I called them to hopefully get on the books for the next day. Got a call back in 5 minutes and scheduled for next day at 8 am. Had a new furnace installed by noon at a good price. Would rate six stars if I could.

On Christmas Eve, my husband and I were awoken by our carbon monoxide detector alerting us to carbon monoxide in our home. We learned that it was due to a malfunction with our furnace. We reached out to Quality Heating & Cooling the morning of December 26, and they immediately arrived to check it out. After going over our options, we ultimately decided to put in a new Carrier furnace. Today is December 27, and we already have a new furnace and our house is back to a normal temperature. Not only were they incredibly quick and efficient, they were very transparent and honest about our options of either repairing or replacing which was very appreciated with such an investment. If you are looking for a company that puts the customer first and is very knowledgeable about HVAC systems, we highly recommend contacting them. I know we will definitely continue to recommend them to others as well as having them service and repair our HVAC systems.

Randy and his team did a great job on installing our new Carrier furnace and air conditioner. Randy was very professional, responsive and on time. We highly recommend him and his team. He was highly recommended to us by our daughter that had used him and his team for her new furnace and air conditioner.

Randy did a great job of explaining to me what was going on with my old hvac unit and offered me a price significantly lower than his competitors. I am very satisfied my new unit, the installation and the great customer service.

The business was great- quick responsive time, friendly, and great product as well as install. The owner even contacted me multiple times, checking to make sure the unit was functioning properly. Great service!

No complaints. Very good and quick response and wonderful to work with

Randy is honest and hard working and is the 3rd person to come out and the only one that fixed the problem vs telling me to buy a new system. Thank you!

Randy was a man of his word. He was on time, efficient, problem solved quickly. Thank you for getting our house back to cool in July!

I called and Randy got me scheduled right away! He was prompt, courteous and does honest work. I highly recommend him!

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